Customer Service / Reservations / Sales

Job No: RS28913
Location: Port Melbourne, VIC

  • EARN An Attractive Package (Negotiable Salary + Super + Incentives)

  • Successful & Growing Melbourne Based Property Management Company

  • Fulfilling and Rewarding Role Based in Port Melbourne 

  • Spend Nights in the Boutique Properties for Free | Fun & Friendly Office 

  • Work for a Company That Emphasises Importance of Employee Satisfaction 

Our Client

Our client is a successful property management company who have, since their inception ten years ago established a niche in the short term serviced accommodation sector. The company was started by an inspiration to provide more appealing accommodation to business travellers. What started off as a small, home-based, 1 person business has grown to have over 30 employees. 

The Opportunity

Our client is seeking a Customer Service & Reservations Consultant i.e. a 'Melbourne Home Expert' to join their company in Port Melbourne, VIC with the potential to earn an attractive package (negotiable salary + super + incentives).

The primary purpose of this position is to convert customer accommodation enquiries into bookings.

Reporting directly to The Sales and Marketing Manager some of your responsibilities include:

  • Ensuring excellent customer service is maintained 
  • Quoting prices to customers and running through benefits of types of accommodation 
  • Having an excellent property knowledge so you can match the property to client's needs
  • Marketing responsibilities, such as visiting key clients, initiating and running promotions, maintaining and updating website and any other ad hoc marketing 
  • Providing plenty of your own energy and bubbly personality to a fun environment

To be successful in this role you will have previous experience in a role that requires customer interaction. Sales or hospitality experience would be an advantage, but not essential.

Apply today! Don’t miss out on this exciting opportunity to join this fun and friendly working environment!

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