Technical Services Manager
Baulkham Hills, NSW
EARN a up to $120,000 per annum + Superannuation
Reputable & Innovative IT Managed Services Provider
Immediate Start Available For the Right Candidate
Gain Exposure to a Range of Technologies & Solutions
Join a Vibrant & Friendly Team | Healthy Work-Life Balance
Our client has provided integrated IT solutions across all facets of hardware and software solutions including system architecture, network design, operations and maintenance, as well as Managed Services support for nearly 30 years. They are a team of experts dedicated to designing and implementing robust, innovative solutions to their customers.
Our client is seeking a Technical Services Manager to join their company in Baulkham Hills, NSW, with the potential to earn a generous per annum package | Negotiable salary based on experience + superannuation.
The primary purpose of this position is to provide services management and ensure the financial and business success for the technical services and support teams.
Reporting to Technical Director some of your responsibilities include:
- Oversee the planning, strategic direction, and daily operations of the technical services team
- Ensure that a high level of service is provided to customers at all times
- Provide mentorship and guidance to technical services team members
- Build customer relationships and Assist in the sales process including pre-sales and proposals
- Report to board and Senior Management regarding project status, utilisation and profitability
To be successful in this role you will have a minimum of 5 years experience in a IT management position directly managing technical staff. Additionally, having a ITIL Certification is desirable for this role.
Experience in Enterprise and Managed Services technical solutions and with requests for tender, RFP, RFI response will be held in high regard for this role.
The ideal candidate will also have advanced Excel, Access, and Word skills as well as excellent communication and customer relation skills.
Apply today and don't miss out starting this great opportunity to progress your career as soon as possible.
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