IT Support Consultant

Job No: RS28570
Location: Ultimo, NSW

  • EARN Up To $50,0000 (Negotiable Salary up to $50k based on experience) 

  • Join an Established & Successful IT Support & Solutions Business

  • Enhance your Current Skill Set with Great on the Job Support

  • Excellent Ultimo Location, Easy Access by Public Transport

  • Enjoy an Interesting & Varied Role with Great Career Opportunities 

 


Our Client


Our client is a cloud services provider as well as a traditional install, fix and support IT company. They are looking at re-inventing themselves and creating a new team.  They have a national MPLS network, with cloud servers and host Apple, Linux and Microsoft systems.  The company prides itself with it's mentoring and on the job training within a fast paced never boring environment. 

The Opportunity


Our client is seeking an IT Support Consultant to join their company in Ultimo, NSW with the potential to earn up to $50,000 | Salary Dependent on Experience + Super.  

The primary purpose of this position is to complete a variety of IT support for clients around Sydney. 

Reporting to Senior Management/Senior Engineers some of your responsibilities include:


  • Liaise with customers over the phone and face to face
  • Maintaining all case/issue history within our helpdesk ticketing system
  • Providing desktop support and some back end server support
  • Installation and configuration of servers (supported by senior engineers) and other IT equipment
  • Fixing email access, firewall and antivirus issues
  • Provide support to our client’s and other support technicians via phone, email, web and remote access technologies.

To be successful in this role you will have 2+ years experience in a similar IT support role. You must have experience with TCP/IP, Microsoft Windows (Desktop) and ideally Servers.  It would be beneficial if you have worked on Apple Devices and Cisco Routers/Networks. Also, quotation and purchasing experience of IT hardware would be beneficial. 

The ideal candidate for this role will have excellent written and verbal communication skills and a technical aptitude. 

Apply today and don't miss out starting this unique opportunity as soon as possible.

 

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