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Customer Service Agent

Job No: RS28358
Location: Coopers Plains, QLD.

  • EARN up to $55,000 pa Including Super | Negotiable on Experience

  • Family-Owned Glass Repair Business at the Forefront of the Industry 

  • Utilise Your Customer Service Experience & Enjoy a Challenging Role  

  • Ongoing Training & Development on Offer | Invest in Your Career 

  • Join a Small & Friendly Team | New Office Space Close to Transport



Our Client

Our client is a family owned glass repair business that has operated for over 25 years. They pride themselves in being the dominant service provider in the glass repair industry to the business and property management sectors. This has been achieved by developing a tailored service delivery model providing excellent value for all of their customers. They have recently expanded to Brisbane and are now seeking an experienced customer service professional to join their team. 

The Opportunity


Our client is seeking a Customer Service Agent to join their company in Coopers Plains, QLD with the potential to earn up to $55,000 per annum | $45,000 - $50,000 per annum + superannuation. 

The primary purpose of this position is to be the single point of contact for the client for the duration of the job. 

Reporting directly to the Branch Manager some of your responsibilities include:


  • Process work requests & drive completions 
  • Liaise with customers, contractors & glaziers
  • Maintain detailed data of job information 
  • Manage risk and margin associated with jobs 
  • Follow relevant processes & procedures 

To be successful in this role you will have previous customer service and administration experience. Additionally, you will have excellent computer skills and any experience liaising with tradespeople or exposure to the glass industry would be desirable.

This position would suit an excellent communicator with a keen eye for detail and the ability to work autonomously.  

Apply today and don't miss out starting this exciting opportunity to invest in your career today. 

 

IMPORTANT: Application Form Instructions (Please Read)

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Your application will be reviewed and we will contact you soon to provide feedback regarding your progress.

Good Luck from the Recruit Shop Team!

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