Order Fulfilment Manager

Job No: DL51
Location: Hamilton, NZ

  • Bring your Leadership experience to this exciting and varied role!
  • Join a global organisation with an exemplary reputation!
  • Competitive salary + super!
  • About the Organisation

DeLaval Ltd is a global leading supplier to the dairy business, supporting dairy farmers in managing their farms, their way. The business offers products, systems and services for all steps of milk production, with a focus on reducing their environmental footprint whilst improving food production, profitability and the well-being of the people and animals involved. Founded more than 125 years ago in Sweden, DeLaval now has 4500 employees and operates in more than 115 countries that cater to customers with livestock size ranging from 1 to 50,000 animals. 

Together with the Tetra Laval Group, DeLaval owns one of the most well-known brands in the world.DeLavals New Zealand office is based in Hamilton, and services customers throughout both the North and South Islands.  DeLaval constantly strives to improve the daily work for all dairy producers, empowering them to control their business and lifestyle by providing complete solutions and service.

  • About the Opportunity

DeLaval has an exciting opportunity for a full-time Order Fulfilment Manager to join their Oceania team in Hamilton, NZ. 

Reporting to the Supply Chain Director Oceania, your main responsibility will be to manage the end to end order fulfilment process for the Oceania region, this includes order entry and customer service duties. You will oversee the order tracking process and ensure all orders placed are processed in accordance with DeLavals customer service standards. This will be achieved by providing leadership and direction across the Order Fulfilment team, as well as management and coaching of direct reports to deliver agreed targets. You will ensure all customers contacting DeLaval are attended to in a responsive and professional manner whilst building both internal and external relationships that enhances team cohesiveness and the DeLaval Brand.

To be considered, you'll have

  • Relevant tertiary qualifications in either Supply Chain or Business Management
  • Relevant management experience and leadership of teams
  • A successful track record in either Logistics, Order fulfilment or customer service
  • Use of leading edge ERP systems, preferably SAP
  • Practical application of Logistics process such as inventory optimization. order flow and capacity planning
  • Excellent relationship management skills
  • Ability to build effective networks
  • Relevant dairy industry experience is preferred, but not essential.

DeLaval is looking for a motivated individual with a keen eye for detail that has a can do attitude. You will be resilient, commercially astute with the ability to resolve issues in a professional and speedy manner.  

You'll be liaising with a broad range of internal and external stakeholders so it is essential that you have outstanding interpersonal communication skills, including strong written and verbal English language skills.  Proficiency with the Microsoft Office suite is also required.  

The position will require the incumbent to travel for a maximum of 2 weeks per quarter within the Oceania region with occasional requirements to travel further overseas.

  • About the Benefits

DeLaval recognises that in order to succeed, the company not only needs the best products and services, but also the best people. To ensure that DeLaval attracts and retains outstanding employees, the organisation will reward you with a generous salary package along with a host of outstanding benefits.

Bring your Supply Chain and Customer Service experience to a role with career growth and progression — Apply Now!

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