Service Desk Supervisor

Job No: CSC341
Location: Officer


  • Band 6 ($39 - $46 per hour plus RDO)
  • Full time

We are seeking a Service Desk Supervisor for our Information Service Team. In this role, you will provide operational direction, instruction and assistance ensuring the effective and efficient delivery of Councils IT Services.

Working closely with the Manager – Information Services, you will be responsible for defining and maintaining the IT Service Management Catalogue for Cardinia Shire Council IT and you will implement, support and operate processes, structures and systems that provide the framework to support this Service Catalogue.

To be successful in this role you will have previous experience of OS, software deployment and management software with a demonstrated experience in service desk operations. Your sound leadership and communication skills will allow you to excel in this busy, yet challenging role.

Cardinia offers an innovative health and wellbeing program, flexible work arrangements, unique leadership development and a significant reward & recognition program.


All applications must address the key selection criteria outlined in the Position Description and in the online form below.


Applications close midnight Tuesday 25th April 2017

Privacy Acknowledgment

Collection of Personal Information

Cardinia Shire Council (CSC) is collecting personal information from you as part of the recruitment and selection (and onboarding) processes. CSC recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us in accordance with the Victorian Information Privacy Act 2000 and the Commonwealth Privacy Act 1988, including the Australian Privacy Principles.

Cardinia Shire Council's recruitment and onboarding applications are hosted by external service providers who also recognise the importance of privacy. Please contact us (Ph: 1300 787 624) should you elect not to have your information stored on these external hosted sites.

By proceeding with your application you acknowledge that that your personal information will be hosted by these external service provider.




Personal Details * Required field