Service Desk Supervisor
- Band 6 ($39 - $46 per hour plus RDO)
- Full time
We are seeking a Service Desk Supervisor for our Information Service Team. In this role, you will provide operational direction, instruction and assistance ensuring the effective and efficient delivery of Councils IT Services.
Working closely with the Manager – Information Services, you will be responsible for defining and maintaining the IT Service Management Catalogue for Cardinia Shire Council IT and you will implement, support and operate processes, structures and systems that provide the framework to support this Service Catalogue.
To be successful in this role you will have previous experience of OS, software deployment and management software with a demonstrated experience in service desk operations. Your sound leadership and communication skills will allow you to excel in this busy, yet challenging role.
Cardinia offers an innovative health and wellbeing program, flexible work arrangements, unique leadership development and a significant reward & recognition program.
Applications close midnight Tuesday 25th April 2017